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Abhishek Arugonda
Mid-level Backend Software Engineer specializing in cloud-native microservices
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Backend/platform engineer with experience across Cigna, Cognizant, and a university environment, focused on reliability, distributed systems, and regulated-domain workflows. Stands out for combining Kubernetes/Kafka/AWS infrastructure expertise with a production RAG-based healthcare compliance assistant that cut manual reporting work from 30-45 minutes to under 2 minutes while maintaining strong uptime and data-quality controls.
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Key Strengths
- End-to-end deployment ownership across discovery to post-launch stabilization
- Production reliability engineering for microservices and Kubernetes platforms
- Cross-functional stakeholder management across engineering, operations, compliance, and business teams
- Performance optimization with 20% response-time improvement via caching and connection pooling
- High-availability systems in regulated environments with 99.9% uptime at Cigna and 99.95% at Cognizant
- Kafka pipeline resilience and workflow reliability improvement of 30%
- Built a production RAG-based internal assistant on AWS for healthcare compliance workflows
- Reduced compliance data retrieval/report preparation from 30-45 minutes to under 2 minutes
- Improved operational efficiency by roughly 70% through LLM agentic automation
- Strong incident debugging for non-deterministic pipeline failures using CloudWatch, consumer lag analysis, DLQs, and schema fixes
- Robust messy-input handling with validation, normalization, fallback rules, retries, and manual-review queues
- Experience spanning healthcare, fintech/payments, and academic platform environments
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