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Ajith Kumar

Mid-level AI Data Engineer specializing in GenAI, RAG, and cloud data pipelines

Mouri TechGeorge Mason UniversityIrving, TX5 Years ExperienceMid LevelWorks On-Site

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About

LLM/agentic AI builder who deployed a production ITSM automation agent on Google ADK integrating ServiceNow and FreshService, with strong safety guardrails (human-approval gating and runbook-only command execution) and rigorous evaluation (500 synthetic tickets; 80%+ false-positive reduction). Also partnered with finance to deliver an AI agent that automated invoice/SOW retrieval and monthly reporting to account managers, reducing manual back-and-forth.

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Key Strengths

  • Built and deployed an AI-powered ITSM agent integrating ServiceNow and FreshService to auto-resolve low-priority tickets
  • Implemented safety controls to prevent unsafe automation (human-approval gating; restricted command generation to approved runbooks)
  • Designed multi-layer testing/validation for LLM agents (retrieval + automation layers)
  • Created a 500-ticket synthetic test suite and reduced false positives by 80%+ while improving automation precision
  • Hands-on with multiple agent orchestration frameworks (LangChain, LangGraph, Semantic Kernel, Google ADK)
  • Systematic model/retrieval selection based on task complexity, latency, cost, safety, and domain constraints
  • Cross-functional delivery: partnered with finance stakeholders to build an AI finance agent for invoice/SOW retrieval and monthly reporting

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Experience

Data EngineerMOURI Tech · Oct 2024 – Present
AI EngineerAccure Inc. · Jan 2024 – May 2024
Graduate Teaching AssistantGeorge Mason University · Jan 2023 – Dec 2024part-time
Software EngineerValueMomentum Software Services Pvt Ltd · Nov 2019 – Jul 2022

Education

George Mason Universitymaster, Data Analytics Engineering

Skills

PythonRSQLC#.NETAngularReactTypeScriptNode.jsFastAPIPySparkPandasNumPySciPyScikit-learn

Languages

English

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Connect with Ajith

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Typically responds within 24 hours

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Ajith KumarMid-level AI Data Engineer specializing in GenAI, RAG, and cloud data pipelines