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Andrew Fu
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About
Backend/infrastructure engineer in the EBS org focused on global server lifecycle and fleet reliability. Led a major modernization from manual, ticket-driven recovery to centralized Python services and operator tooling with DynamoDB-backed state, strong auth/allowlisting, and CloudWatch monitoring, plus an AWS Glue/S3/SNS data pipeline to join server and hardware datasets for global operational querying and automated recovery.
Key Strengths
- Designed and delivered automated server reprovisioning tooling to reduce manual ops and speed recovery
- Led modernization of legacy ticket-based provisioning workflows into a maintainable backend service
- Reliability engineering: alarms/monitors, logging, retries/backoff, timeouts, and error handling to prevent downtime/customer impact
- Staged rollout execution with feature toggles, bake times, and rollback/alarm-based blocking
- Cross-team program/project leadership across a large org (EBS), including operator process design, runbooks, and onboarding
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