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Arcadio AlicawayIII
Senior IT Systems & Desktop Support Specialist specializing in Windows/Linux and networking
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LLM/AI practitioner focused on productionizing LLM assistants for customers, with emphasis on reliability, security, and data privacy (RAG architecture, guardrails, RBAC, data masking, monitoring and automated evals). Experienced in hands-on developer workshops and in partnering with sales to run tailored demos/pilots that drive broad customer adoption.
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Key Strengths
- Took an LLM assistant from prototype to production with focus on reliability and data privacy
- Applied RAG + guardrails to improve production reliability and safety
- Strong cross-functional collaboration with security and operations (design reviews, data flows, formal sign-off)
- Built monitoring and feedback loops (latency/errors/response quality + automated evals) to enable safe iteration
- Structured real-time troubleshooting of LLM workflows via data/model/integration triage using logs and output analysis
- Effective developer enablement through hands-on workshops and live coding; drove adoption within weeks
- Partnered with sales to deliver tailored demos and pilots, supporting company-wide customer adoption
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