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Arman Riahi
Senior Software Engineer specializing in identity, integrations, and cloud platforms
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About
Customer-facing technical/product professional with hands-on experience delivering an LLM-driven document processing feature from design to production, including monitoring, logging, and LLM evals. Demonstrates a pragmatic approach to agentic/LLM workflows (using deterministic logic where possible), strong stakeholder alignment, and sales enablement through demos, tutorials, and direct customer calls; has presented to principal engineers (Intuit) and taught coding bootcamps (eBay).
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Key Strengths
- Takes LLM features from design through implementation and production deployment with structured planning
- Strong prioritization and expectation management when customers have extensive feedback/requests
- Uses observability (alerts/dashboards/logs) to diagnose LLM workflow issues quickly in production
- Pragmatic AI approach: replaces LLM steps with deterministic logic when appropriate
- Aligns stakeholders via preparation, capacity awareness, and compromise-building
- Escalates and communicates resource constraints effectively to leadership (CTO) with clear blockers/needs
- Tailors technical demos/workshops to developer audiences with clear diagrams, depth + vision, and paced Q&A
- Directly supports sales cycles by engaging customers, implementing key asks, and using data to address objections
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Experience
Education
Awards
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Publications
1 publication
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