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Arslan Javed
Senior Machine Learning Engineer specializing in LLMs, NLP, and computer vision
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Built and owned production GenAI systems for both infrastructure automation and customer support. Most notably, they created a self-healing multi-cloud incident response system that automated 65% of tier-1 alerts and reduced application crashes by 75%, and also shipped a hybrid RAG support triage agent that automated 60% of tier-1 inquiries with human escalation guardrails.
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Key Strengths
- owned end-to-end ML/AI system delivery from experimentation to production
- built autonomous self-healing infrastructure for multi-cloud environments
- productionized LLM workflows with LangGraph, Docker, and Kubernetes
- implemented monitoring and safety controls for autonomous AI decisions
- iteratively improved models using real-world production logs
- reduced application crashes by 75%
- automated 65% of tier-1 infrastructure alerts
- shipped hybrid RAG support triage agent with grounded responses
- designed safety escalation for low-certainty or high-risk queries
- automated 60% of tier-1 customer support inquiries
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