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Brendan Dwyer - Senior AI Engineer in Colorado Springs, CO

Brendan Dwyer

Senior AI/ML Engineer specializing in GenAI and cloud platforms

Cargo Express Freight CorpSyracuse UniversityColorado Springs, CO10 Years ExperienceSenior Level

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About

ML/AI engineer with hands-on experience turning research-style RAG concepts into production underwriting systems at Prudential Financial. Built an internal document intelligence assistant end-to-end with strong monitoring, safety, and evaluation practices, driving a 38% faster review process and 31% better retrieval accuracy. Also improved platform engineering at VivSoft by standardizing Python-based ML deployment across 60+ models.

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Key Strengths

  • Owned end-to-end production ML/AI systems from discovery through deployment and monitoring
  • Built production RAG-based document intelligence for underwriting at Prudential Financial
  • Strong LLM evaluation and safety practices using retrieval accuracy, relevance, hallucination rate, guardrails, and human review
  • Balances latency, cost, and quality through model routing and retrieval optimization
  • Iterative production improvement using user feedback, logs, and drift/failure monitoring
  • Delivered measurable business impact: 38% reduction in manual review time
  • Improved retrieval accuracy by 31%
  • Built scalable cloud-native ML services with AWS, Docker, Kubernetes, and FastAPI
  • Created reusable Python platform libraries that standardized deployment across 60+ models
  • Improved engineering velocity and reliability: 30% fewer integration issues and release cadence from monthly to weekly

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Experience

Senior AI EngineerCargo Express Freight Corp · Aug 2024 – Feb 2026
Machine Learning EngineerPrudential · Jun 2023 – Jun 2024
ML Ops EngineerVivSoft · Jan 2021 – Jun 2023
Python Developer & DevOps EngineerIBM · May 2016 – Jan 2021

Education

Syracuse Universitybachelor, Information Management & Technology (2016)

Languages

English

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Brendan DwyerSenior AI/ML Engineer specializing in GenAI and cloud platforms