Mid-level Conversational AI Engineer specializing in enterprise chatbots and workflow automation
Miami, FLConversational AI Engineer4 years experienceMid-LevelConversational AIEnterprise SoftwareFinancial Services
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About
Built a production LLM/RAG document extraction and game/quiz content workflow using LLaMA 2, LangChain/LangGraph, and FAISS, achieving ~94% accuracy and reducing turnaround from hours to minutes. Demonstrates strong applied MLOps/orchestration (CI/CD, MLflow, Databricks/PySpark), robust handling of noisy/variable document layouts (layout chunking + OCR fallbacks), and practical reliability practices (human-in-the-loop routing, drift monitoring, A/B testing).
Experience
Conversational AI EngineerLid Vizion
Graduate Research AssistantUniversity of South Dakota
University of South Dakotamaster, Computer Science (2025)
Sasi Institute of Technologybachelor, Computer Science (2022)
Key Strengths
Built and deployed production RAG-based document extraction system (LLaMA 2 + LangChain + FAISS)
Improved processing time from hours to minutes while achieving ~94% accuracy
Handled 500+ document types via layout-aware chunking and OCR fallback/validation for noisy scans
Addressed imbalanced data and model drift using fine-tuning, active learning, monitoring, augmentation, and semi-supervised learning
Designed reliable agent/workflow evaluation with unit tests, synthetic simulations, A/B tests, and metrics (accuracy/F1/latency/error rates) plus drift monitoring
Implemented LangGraph branching to route low-confidence outputs to validation tools or human review
Effective collaboration with non-technical stakeholders by translating requirements into measurable metrics (accuracy, turnaround time, auditability)