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CA
CHIRAG ARORA
Senior Backend Software Engineer specializing in microservices and cloud platforms
San Jose, CASenior Software Engineer9 years experienceSeniorFinTechFinancial ServicesE-commerce
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About
Backend engineer with PayPal experience building a high-reliability onboarding API platform (Java/Spring Boot) integrating KYC/compliance and serving 1M+ users annually. Also shipped an internal LLM-driven developer tool that automates PR review insights and OpenAPI documentation with rigorous evaluation, schema-bound guardrails, and production observability.
Experience
Senior Software EngineerPayPal
Software Engineer (Contract)Walmart Global Tech
Software EngineerEricsson
Education
San Jose State Universitymaster, Software Engineering (2024)
Amity Universitybachelor, Computer Science (2016)
Key Strengths
- Built and scaled PayPal onboarding APIs handling 1M+ users annually with multiple downstream integrations (wallet/identity/risk/compliance)
- Diagnosed and resolved peak-traffic latency/timeouts by redesigning synchronous orchestration into partially parallel downstream calls
- Maintains regulatory correctness via contract tests, expanded automated testing, feature-flagged gradual rollout, and shadow comparisons
- End-to-end ownership of an LLM-powered developer productivity tool (PR review insights + API documentation generation)
- Strong AI reliability practices: benchmark datasets, pinned-model regression tests, schema validation, drift monitoring, and human-in-the-loop fallbacks
- Designs reliable multi-step agent/workflow systems with explicit planning/execution/verification stages and clear retry/escalation policies
- Database performance tuning using composite indexes and denormalization while preserving append-only audit trails
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