.png){kind=logo}
Douglas Elder
Director-level Product & Delivery Leader specializing in healthcare and enterprise software
Connect with Douglas
Douglas already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.
Recommended
Already have an account?
About
Healthcare product leader who rebuilt the NextCare Anywhere urgent care platform across mobile and web, dramatically improving booking conversion from 2% to 34% by simplifying the patient journey and fixing key caregiver workflows. Also brings emerging AI leadership in regulated environments, having helped define AI policy and pilot human-supervised workflows that delivered 30-40x documentation gains with 100% first-pass approval.
Find your next great hire
Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.
Key Strengths
- Led end-to-end rebuild of a patient-facing urgent care app across iOS, Android, and web
- Drove app booking conversion from 2% to 34% in one quarter
- Strong healthcare UX judgment informed by customer research, heuristic evaluation, and clinic input
- Simplified booking flow by reducing screens, taps, and required fields by 50%
- Identified and fixed critical dependent/minor booking workflow issue through user journey mapping
- Balances user needs, business goals, and technical constraints in regulated environments
- Effective cross-functional leadership across design, engineering, operations, marketing, and clinical teams
- Transparent stakeholder management through sprint reviews and business-outcome-based prioritization
- Hands-on execution style including QA testing and launch collaboration
- AI workflow implementation in regulated settings with 30-40x documentation efficiency gains and 100% first-pass approval rate
- Strong focus on AI governance, guardrails, and human oversight
Reference Highlights
- connects business objectives, customer needs, and technical execution
- clear product strategist
- delivers measurable results
- strong cross-functional leader
- improved clinician workflow efficiency
- drove millions in labor savings
- increased time available for patient care
- strong execution from vision to shipped product
- grew digital engagement and online bookings
- strong product design and UX judgment
- deep user empathy
- hands-on in testing workflows
- identifies friction points and improvement opportunities
- creates intuitive and effective user experiences
- collaborative
- team-first leader
- humble
- smart
- well-prepared
- confident yet open to input
- builds team alignment
- keeps teams focused on customer problems and business outcomes
- brought structure, clarity, and accountability
- views technology as a tool to support people
- balances mission, outcomes, people, and technology
Douglas's references speak for themselves. Let us connect you.
Experience
Education
Skills
Languages
Certifications
Similar Candidates
Executive technology architect specializing in cloud platforms, SRE, and enterprise SaaS
Mid-level management consultant specializing in operations and strategy
Jon Cross
Executive Operations & Product Leader specializing in Ads, customer experience, and go-to-market
“COO of Greenopia (pre-seed, pre-revenue) who has built the company’s operational foundation over the past 18 months—supporting fundraising, SEC/crowdfunding setup, and coordinating app and self-serve business onboarding/assessment systems. Brings a metrics-driven operating approach (OKRs, balancing metrics/unit economics) and has advised other startups (e.g., sports betting) to refocus effort on the highest-value customer segments.”
Ao Chen
Entry Software Engineer specializing in cloud APIs and distributed systems
“Backend engineer with hands-on ownership of AWS-based production systems, including resource-based policy support for Aurora DSQL and a VPC endpoint service name API. Stands out for combining security-sensitive authorization design, strong reliability instincts, and end-to-end product ownership that helped unblock enterprise adoption and customer onboarding.”
Senior Strategy & Operations Leader specializing in AI, analytics, and growth strategy
Jeffrey Xuzhang
Junior Software Engineer specializing in full-stack and cloud systems
“Worked on an AWS DynamoDB Journal team project building internal operator dashboards end-to-end, creating Java/Spring Boot APIs and integrating them into a Spring Boot/Thymeleaf/JavaScript UI to speed up debugging workflows. Has experience with data-heavy web apps and performance techniques (load balancing, caching, pagination, compression) plus hands-on debugging across unit/integration/E2E tests; also maintained and enhanced a React website at Global Spark.”
Interested in Douglas?
We'll personally introduce you - no strings attached.
Build your dream team with Reval
Our AI agents source, screen, and vet candidates for your open roles. Get qualified, high-intent candidates on your desk within 48 hours.
Discover more candidates like Douglas
Search across thousands of pre-screened, high-quality, high-intent candidates on Reval.
Search Talent