Dustin Nguyen

“ML/AI engineer with hands-on ownership of production systems spanning classical ML fraud detection and GenAI agent workflows. At Fidelity, they built an end-to-end fraud platform that improved review queue Precision@K by 15-20% while reducing false positives 10-15%, and they also shipped RAG-based agent systems that cut manual workflow effort by 30-40%.”

“LLM/agent engineer who has shipped multiple autonomous, multi-step agents to production (document-to-SOP conversion, test generation, code generation) using a custom Python DAG orchestrator with persistent state, tool-calling permissions, and structured outputs (Pydantic/JSON Schema). Demonstrates strong production hardening practices—semantic contracts, golden-dataset prompt regression tests, circuit breakers, and multi-level monitoring—and delivered large productivity wins (34 hours of manual writing reduced to ~20 minutes review; ~15–20 engineering hours/week saved).”