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hamza Khan

Mid-level DevOps & Platform Engineer specializing in AI/ML infrastructure

HeadStarterPace UniversityNew York, NY4 Years ExperienceMid LevelWorks Remote

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About

Backend/AI engineer who built production-grade intelligence systems in high-stakes domains including tax/legal document analysis and brain tumor MRI workflows. Stands out for combining LLM/RAG product delivery with strong engineering rigor around retrieval evaluation, grounding, validation, observability, and safe fallbacks—turning impressive demos into systems users could actually trust.

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Key Strengths

  • Owned backend systems end-to-end from design through launch and operations
  • Built document intelligence backend for tax/legal workflows processing ~100,000 documents/day
  • Improved retrieval quality with hybrid search, reaching ~89% retrieval accuracy
  • Strong evaluation mindset using Recall@k and MRR instead of subjective output review
  • Experienced in reliability engineering for high-stakes/compliance-heavy systems
  • Designed async ingestion architectures to trade latency for reliability and scalability
  • Strong grounding and validation approach to reduce hallucinations in LLM systems
  • Incident ownership and prevention in regulated workflows
  • Applied AI backend experience across legal/financial documents and medical imaging
  • Clear separation of deterministic ML outputs from LLM-generated explanations

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Experience

Software Engineering ResidentHeadStarter · Jun 2025 – Present
Co-Founder & Platform EngineerTaxora AI · Jan 2025 – Present
AI Engineer (Headstarter x Aven Collaboration)Aven AI · Jun 2025 – Aug 2025contract
Software EngineerSimplify Notes · Feb 2023 – Apr 2024
ML Engineer (Volunteer)Shaagird Foundation · Apr 2022 – Jan 2023part-time

Education

Pace Universitymaster, Computer Science (2026)
Jamia Hamdardbachelor, Computer Applications (2023)

Languages

English

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hamza KhanMid-level DevOps & Platform Engineer specializing in AI/ML infrastructure