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Hardy Lou
Senior Software Engineer specializing in front-end architecture and enterprise web apps
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Frontend-leaning product engineer with strong full-stack collaboration experience across TikTok and Rivian, owning complex internal platforms from concept to production. Stands out for combining product thinking with technical depth: led a high-impact reporting platform initiative that materially increased adoption and CSAT, and also incubated an AI lead-research agent from scratch without a PM.
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Key Strengths
- End-to-end product ownership from discovery through launch and on-call support
- Led cross-functional engineering delivery with 3 engineers on Project Chameleon
- Strong product sense backed by user research with analysts, sales reps, and factory technicians
- Creative problem-solving in Google Sheets/Slides preview architecture under auth constraints
- Designed scalable React/TypeScript architectures with Context + Reducer and hook-based state management
- Built real-time streaming UX using SSE, WebSockets, and virtualized rendering
- Shaped API contracts and BFF layers to future-proof frontend/backend integration
- Operated beyond frontend scope by co-creating and incubating an AI product without a PM
- Drove measurable product impact: ARG adoption grew from 35% to 60% across 3,600 sales reps
- Improved customer outcomes: CSAT increased from 2.7 to 4+ and monthly reports more than doubled
- Expanded template ecosystem from 29 to 50+ public templates
- Supported operational software used daily by 600-800 users and 15,000+ vehicle final approvals
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