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Hernan Chalco

Senior Software Engineer specializing in eCommerce payments and integrations

AdyenUC BerkeleySan Jose, CA7 Years ExperienceSenior LevelWorks On-Site

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About

Solutions/implementation-focused engineer with payments expertise (Adyen headless Magento integrations, 3DS components) who also builds and troubleshoots agentic LLM workflows using the OpenAI Agents SDK. Experienced in pre-sales technical validation and in tailoring live demos/workshops—e.g., pivoted a Quantum Metric workshop from custom JavaScript instrumentation to no-code analytics based on audience needs.

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Key Strengths

  • End-to-end technical delivery from scoping through production monitoring
  • Strong discovery/scoping to align payment integrations with business needs
  • Manages trade-offs by clarifying customer priorities (timeline/scope/cost)
  • Transparent, trust-based stakeholder communication; direct expectation management
  • Proactive observability mindset for LLM/agentic systems (logs + monitoring)
  • Diagnoses agentic workflow failures (identified infinite loop via logs; mitigated with usage limits)
  • Adapts technical demos in real time based on audience capability
  • Effective pre-sales technical validation (tested and demoed 3DS iframe embedding feasibility)

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Experience

Senior Implementation EngineerAdyen · Feb 2025 – Present
Implementation EngineerAdyen · Oct 2021 – Feb 2025
Engineer, Customer SuccessQuantum Metric · Mar 2020 – Sep 2021
Software EngineerHCL Technologies · Oct 2018 – Mar 2020

Education

UC Berkeleybachelor, Mathematics (2017)

Languages

English

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Connect with Hernan

Hernan already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

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Hernan ChalcoSenior Software Engineer specializing in eCommerce payments and integrations