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Hritvik Gupta
Mid-level AI Engineer specializing in LLMs, RAG, and healthcare AI
San Francisco, CAAI Engineer3 years experienceMid-LevelHealthcareHealthcare ITBiotechnology
ScreenedIdentity Verified
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About
Built and scaled an AI-powered voice/chat patient engagement platform at Penn Medicine from early prototype into production clinical workflows, focusing on latency, edge cases, and user trust. Strong in LLM reliability engineering (structured prompts, validation/fallbacks), real-time troubleshooting with observability, and cross-functional enablement through pilots, demos, and sales/customer partnership.
Experience
AI EngineerPenn Medicine
Graduate Researcher (NLP)University of California, Riverside
Data AnalystCognizant
Education
University Of California - Riversidemaster, Computer Engineering (2023)
Key Strengths
- Took an AI voice/chat patient engagement prototype to production in real clinical workflows
- Cross-functional collaboration with clinicians and operations to map workflows and failure points
- Designed safety/reliability mechanisms for LLM systems (structured prompts, validation, fallbacks)
- Real-time incident triage for LLM workflows using observability signals (logs/traces/token usage)
- Runs small pilots to validate trust and reliability before scaling
- Tailors technical demos to developer audiences (APIs, data flow, performance tradeoffs, failure cases)
- Partners with sales/customer teams to translate technical features into business value and drive adoption
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