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Jahnavi Chakka

Mid-level Machine Learning Engineer specializing in LLMs, NLP, and MLOps

McKessonSUNYUSA5 Years ExperienceMid LevelWorks On-Site

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About

Built a production LLM-RAG system at McKesson to let internal healthcare operations teams query large volumes of unstructured operational documents via natural language with source-backed answers, designed with HIPAA/FHIR compliance in mind. Demonstrated strong production engineering across hallucination mitigation, retrieval quality tuning, and latency/scalability optimization, using LangChain/LangGraph and Airflow plus rigorous evaluation/monitoring practices.

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Key Strengths

  • Built and deployed a production LLM-RAG system for healthcare document/data querying
  • Strong hallucination control via prompt constraints and retrieval-only grounding
  • Improved retrieval relevance through chunking/overlap tuning and top-k + similarity thresholding validated on real user queries
  • Performance optimization for scale (batch embeddings, caching, vector index tuning)
  • End-to-end LLM workflow orchestration using LangChain and LangGraph
  • Reliability-focused agent/workflow design with modular components, guardrails, and confidence thresholds
  • Structured testing/evaluation approach (golden Q&A sets, unit/integration/edge tests; metrics incl. precision/recall, latency, cost, failure rates)
  • Effective collaboration with non-technical stakeholders by defining success metrics and iterating via demos (accuracy, latency, 'I don’t know' behavior)
  • Healthcare compliance awareness (HIPAA/FHIR) in AI solution design

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Experience

Machine Learning EngineerMcKesson · Sep 2024 – Present
Data ScientistNeon IT Systems · May 2020 – Jul 2023

Education

SUNYmaster, Computer Science (2025)

Awards

  • Patent Grant: Natural Language Processing – Q&A and IoT-based Smart Hanger System (IPR92781082)

Languages

English

Publications

3 publications

Machine Learning for Agriculture (Crop Quality Prediction)Natural Language Processing (Q&A Systems) and IoTComputer Vision for Wildlife Prediction

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Jahnavi ChakkaMid-level Machine Learning Engineer specializing in LLMs, NLP, and MLOps