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John Patton - Founder & CEO in Aberdeen, NJ

John Patton

Executive Atlassian and Agile transformation leader specializing in AI-enabled enterprise collaboration

ATLAS VEGA LLCRutgers University–New BrunswickAberdeen, NJ6 Years ExperienceExecutive Level

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About

Product leader with hands-on experience modernizing enterprise internal tooling and shipping AI-enabled support workflows. At Peloton, they led the end-to-end migration of Jira, Confluence, and JSM from on-prem Data Center to cloud; at Atlas Vega, they implemented a RAG-based Slack/JSM support assistant with strong governance, data hygiene, and measurable support outcomes.

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Key Strengths

  • Led end-to-end Atlassian cloud migration for enterprise help desk ecosystem
  • Strong internal tooling and workflow modernization expertise
  • Roadmap creation grounded in data analysis and cross-department requirements
  • Backlog prioritization and delivery risk mitigation
  • Cross-functional leadership across engineering and design
  • Experience coordinating distributed engineering teams
  • Applied UX judgment to improve internal portal experience
  • Built AI-enabled Slack-to-JSM support workflow for enterprise clients
  • Deep practical understanding of RAG architecture and enterprise AI guardrails
  • Balanced AI usefulness with hallucination prevention and governance compliance
  • Recognized importance of knowledge-base cleanup for AI product quality
  • Measured product success with operational and user metrics like deflection, MTTR, and in-flow CSAT

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Experience

Founder & CEOATLAS VEGA LLC · Sep 2024 – Present
Pre-Launch Founder & CEOATLAS VEGA LLC · Dec 2023 – Sep 2024
Atlassian Team ManagerPeloton · Aug 2023 – Dec 2023
Principal ConsultantSlalom · Aug 2021 – May 2023
Principal ConsultantCTG · Mar 2020 – Aug 2021
Atlassian ConsultantBNY Mellon · Oct 2019 – Dec 2019contract

Education

Rutgers University–New Brunswickbachelor, Anthropology, Organizational Psychology

Languages

English

Certifications

Atlassian Certified Associate – Cloud FoundationsJira Service Desk Administration - Multiple Certifications

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Typically responds within 24 hours

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John PattonExecutive Atlassian and Agile transformation leader specializing in AI-enabled enterprise collaboration