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Joshua Hewitt - Senior Software Engineer in San Francisco, USA

Joshua Hewitt

Senior Software Engineer specializing in Generative AI product development

PadletUniversity of SydneySan Francisco, USA9 Years ExperienceSenior LevelWorks On-Site

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About

AI product builder at Padlet who shipped multiple production LLM features for education workflows, including an AI document generator (AI Recipes) and a RAG-enabled in-product chat assistant. Built an AI microservice layer (LangChain) to swap model providers easily and created automated + human-in-the-loop evaluation systems (including ~100-test runs) to iterate on prompts and quality.

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Key Strengths

  • Built and shipped LLM product (AI Recipes) to production for educators
  • Deep prompt engineering to improve low-quality LLM outputs at model limits
  • Designed human feedback/approval rating system to diagnose prompt changes
  • Created rapid batch evaluation workflow for subjective UI-dependent quality
  • Implemented LangChain-based microservice enabling quick model-provider switching
  • Built automated test suite (~100 tests/run) to compare models/prompts
  • Delivered RAG chat assistant using OpenAI Assistants API
  • Solved multilingual text-to-image quality issues via prompt translation; collaborated with non-technical stakeholder

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Experience

Senior Software EngineerPadlet · Jan 2021 – Jan 2024
Software EngineerSpriggy · Jan 2019 – Jan 2021
Software EngineerLeafcutter Creative Digital · Jan 2017 – Jan 2018
Software EngineerOpus International Consultants · Jan 2016 – Jan 2017

Education

University of Sydneymaster, Professional Software Engineering (2018)
University of Melbournebachelor, Civil Engineering (2015)

Awards

  • Five academic honors in final year (including Master’s Thesis) - The University of Sydney

Languages

English

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Joshua HewittSenior Software Engineer specializing in Generative AI product development