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Kevin Cruz

Senior Gen AI Engineer specializing in agentic LLM systems

OpendoorUSCTempe, AZ15 Years ExperienceSenior LevelWorks On-Site

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About

Built and owned end-to-end production systems for a healthcare platform, including a predictive task recommendation feature (React + FastAPI + ML on AWS ECS) that cut backlog 20% and saved coordinators ~10 hours/week. Also productionized an AI-native RAG system (vector DB + LLM) delivering 40% faster query resolution, and led phased modernization of a monolithic FastAPI service into async microservices using feature flags and canary releases.

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Key Strengths

  • End-to-end ownership across frontend, backend, data, and infrastructure
  • Shipped predictive task recommendation system in healthcare with measurable impact (20% backlog reduction, 35% adoption increase, ~10 hours/week saved)
  • Productionized RAG + vector DB + LLM system with measurable impact (40% faster query resolution)
  • Strong production reliability practices (CI/CD, logging/monitoring, CloudWatch, feature flags)
  • Data quality and scaling mitigation (validation, fallback logic, async processing, latency/error monitoring)
  • Legacy modernization without regressions using phased refactors, canary releases, and parallel testing
  • Effective stakeholder partnership with CTO-level goals into phased roadmap and prototypes
  • Able to operate embedded across multiple teams with minimal oversight and ship within weeks

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Experience

Senior Gen AI & Agent Systems EngineerOpendoor · Feb 2023 – Present
Senior AI/ML EngineerEmergence · Mar 2018 – Feb 2023
Full Stack DeveloperShoreSite Web Designs LLC · May 2010 – Mar 2018
Senior AI / ML EngineerOpendoor · Feb 2023 – Present
AI / Data EngineerEmergenceTekGroup · Mar 2018 – Feb 2023
ML / Data EngineerShoreSite Web Designs LLC · May 2010 – Mar 2018
Senior AI Engineer · Full StackOpendoor · Feb 2023 – Present
Senior Software EngineerEmergenceTekGroup · Mar 2018 – Feb 2023
Software DeveloperShoreSite Web Designs LLC · May 2010 – Mar 2018

Education

USCbachelor, Computer Science (2010)

Languages

English

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Typically responds within 24 hours

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Kevin CruzSenior Gen AI Engineer specializing in agentic LLM systems