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Khoa Nguyen
Junior Software Engineer specializing in Python, AWS, and data/ETL systems
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Data/ETL-focused engineer with Amazon experience building and deploying AWS-based pipelines that became the primary source of automated customer feedback insights (processing millions of records daily). Demonstrated strong incident troubleshooting across software/host/network layers using CloudWatch, traces, and metrics, plus hands-on stakeholder and on-site operator collaboration to translate reporting needs into star-schema data models and tailored Python ETL logic.
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Key Strengths
- Deployed production AWS ETL pipeline processing millions of customer feedback records daily
- Designs robust data pipelines (validation, deduplication, late-arriving/noisy data handling)
- Systematic multi-layer debugging across software, compute/host performance, and networking
- Uses metrics/logs/traces (CloudWatch, host metrics, network traces) to isolate root cause
- Creates clear incident summaries and coordinates effectively with infra/networking teams
- Translates stakeholder workflows into data models and business rules (star schema, reporting-optimized design)
- On-site collaboration with operators; iterates via prototypes and short feedback cycles
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