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Kunal Sanghvi
Mid-level Data Engineer specializing in AI, NLP, and LLM systems
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About
Built and deployed a production AI customer support chatbot at Unique Design Inc. using FastAPI, AWS, Docker, and retrieval-based grounding on internal documents. Stands out for hands-on ownership across discovery, deployment, incident debugging, and post-launch iteration, with a strong focus on making LLM systems reliable and safe in real business workflows.
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Key Strengths
- Owned end-to-end AI chatbot deployment from discovery through post-launch stabilization
- Built production LLM support workflow grounded on internal company data
- Strong retrieval quality tuning through data cleaning, chunking, metadata, and prompt refinement
- Systematic debugging of non-deterministic AI issues across input, retrieval, prompt, and response layers
- Practical stakeholder management with iterative demos and feedback loops
- Post-launch monitoring and continuous improvement using logs and failed conversation review
- Designed safe fallback behavior to reduce hallucinations and customer risk
- Built validation and review-path patterns for messy real-world input pipelines
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