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Lauren Miller
Executive strategy and operations leader specializing in high-growth SaaS and executive enablement
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About
Startup operator and chief-of-staff-style strategic ops leader who has repeatedly built executive and delivery infrastructure from scratch in fast-moving, founder-led environments. Most notably, they created lightweight operating systems at The Suite and scaled Chief’s facilitator network from 0 to 500+ in six months while increasing capacity 150% and improving CSAT/NPS.
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Key Strengths
- 0-to-1 operating infrastructure build in high-growth startups
- trusted CEO/COO right hand and chief of staff-style support
- cross-functional execution across product, finance, legal, and operations
- founder-led change management and stakeholder adoption
- lightweight operating cadence design for ambiguous environments
- analytical problem framing and right-sized decision support
- executive-level strategic analysis for founders and boards
- AI-driven operational workflow automation
- vendor, sourcing, and contracting infrastructure at scale
- scaled contractor/coach network from 0 to 500+ in 6 months
- increased delivery capacity by 150%
- improved CSAT by ~10 points and NPS by 3 points year-over-year
- systems thinking and organizational savvy
- high-signal executive communication and prioritization
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