Mid-level Software Engineer specializing in cloud-native microservices and workflow automation
TX, USASoftware Engineer5 years experienceMid-LevelEnterprise SoftwareSaaSIT Service Management (ITSM)
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About
Enterprise platform engineer/product owner who led end-to-end delivery of customer-facing ServiceNow Service Catalog/workflow solutions, emphasizing reliability, security, and fast iteration. Built React/TypeScript portals with Node.js and Spring Boot backends, and improved microservices reliability at scale using Kafka, monitoring, and robust retry/timeout patterns.
Experience
Software EngineerServiceNow
Software EngineerOrion Technolab
Education
California State University, Long Beachmaster, Computer Science (2024)
Siddarth Institute of Engineering & Technologybachelor, Computer Science & Engineering (2020)
Key Strengths
Owned and iterated an enterprise ServiceNow Service Catalog/workflow product end-to-end with strict reliability and security requirements
Rapid delivery via incremental releases supported by CI/CD automation (Jenkins, GitHub Actions)
Designed scalable web architecture (React/TypeScript frontend with Node.js + Spring Boot backend) using layered separation and REST APIs
Performance tuning at scale (caching, query optimization, slow-endpoint monitoring)
Security-first backend practices (authentication, RBAC, API validation)
Microservices reliability improvements using Kafka with retries, timeouts, logging, and queue/health monitoring
Drove adoption of internal tools through early user involvement, simple UX, and training/documentation
Data-driven prioritization and conflict resolution using impact/risk analysis and phased experiments
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