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Mahan Santosh Satya Sai Ashish Bandaru
Mid-level Software Engineer specializing in FinTech full-stack and AI applications
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About
Built and productionized an NLP-powered customer support assistant at JPMorgan Chase for digital banking, focused on reducing response time for repetitive client queries. Strong in real-world AI deployment challenges—sensitive data handling, low-latency FastAPI services, and AWS/Kubernetes operations with CI/CD—plus a metrics- and guardrails-driven approach to reliable AI workflows.
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Key Strengths
- Built and deployed an NLP-powered banking support assistant to reduce customer response time
- Handled sensitive data constraints with rigorous filtering and cleaning procedures
- Performance engineering: reduced latency via embedding caching and async FastAPI optimization
- Production deployment experience on AWS with secure, reliable DevOps practices
- Kubernetes orchestration for autoscaling and safe rolling updates during traffic spikes
- Reliability-focused AI workflow design with metrics, guardrails, fallbacks, and monitoring
- Experiment-driven model/retrieval/prompt selection balancing accuracy, consistency, cost, and latency
- Effective collaboration with non-technical stakeholders to translate needs into model requirements and guardrails
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