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makarand pundlik
Mid-Level Software Engineer specializing in AWS serverless and Node.js microservices
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About
Software intern at BestWork who owned an AI-powered sales performance chatbot end-to-end: React/Material UI frontend, TypeScript AWS Lambda backend, and AWS Bedrock (Llama 3) + OpenSearch knowledge base over Salesforce/HubSpot data with Slack-based weekly summaries. Worked directly with the CTO in a high-ambiguity environment, including building an audio bot from scratch just in time for a client demo, and implemented metadata-based retrieval to handle multi-team knowledge base constraints.
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Key Strengths
- Owned and shipped an end-to-end AI chatbot (React frontend, AWS Lambda backend, deployment/ops)
- Built CRM data ingestion + indexing pipeline using Bedrock (Llama 3) and OpenSearch knowledge base
- Solved multi-tenant retrieval constraint by adding per-file metadata to scope Bedrock document fetching (worked around AWS knowledge base limits)
- Designed scalable AWS serverless architecture using API Gateway, Lambda routing, SQS buffering, EventBridge triggers, and CloudFront/S3 hosting
- Production reliability/observability experience with CloudWatch alarms (dynamic thresholds) and CloudTrail + CloudWatch logs
- High-ownership delivery in ambiguous startup setting (built an audio bot from scratch in time for a client demo)
- Frontend maintainability via reusable, highly-configurable chart component (props-driven styling and scaling)
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