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Malyadri Peruru
Senior Software Engineer specializing in backend, cloud, and IoT automation
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About
Software engineer with strong systems design experience spanning both core product infrastructure and AI-enabled support workflows. Co-led a from-scratch B2B SaaS billing platform for complex customer pricing models, and also improved an orchestrated agent system by tightening context, metadata, and human-review safeguards for misrouted support tickets.
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Key Strengths
- co-led design of a custom billing system built from scratch
- designed database schema and frontend-facing APIs
- solved complex customer-specific pricing requirements with custom pricing charts
- improved AI ticket routing accuracy through better examples and metadata
- implemented confidence-threshold fallback to human review
- experience with orchestrated multi-agent architecture
- strong observability mindset using correlation IDs, anomaly detection, and alerting
- careful reviewer of AI-generated code for business logic, edge cases, security, and error handling
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