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Manpreet Kour
Senior Data Scientist specializing in Generative AI and NLP
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About
ML/NLP engineer with recent Scotiabank experience building production-grade indexing automation over large-scale emails and customer databases, combining LLM fine-tuning (Mistral, XLM-R) with fuzzy matching to exceed 95% accuracy under strict banking constraints. Also built a RAG-based chat agent using Gecko embeddings, Vertex AI Search, Gemini, and cross-encoder reranking, and delivered a text-to-SQL chatbot at SOTI through iterative fine-tuning and benchmark-driven experimentation.
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Key Strengths
- Delivered >95% accuracy for customer info extraction and email classification in a banking context
- LLM fine-tuning with PEFT/LoRA and GPTQ quantization for efficient training/deployment
- Built scalable, modular, automated ML pipelines with Airflow orchestration and CI/CD
- Strong entity resolution and data quality work across structured and unstructured sources (DB, emails, PDFs)
- Production validation under data constraints using shadow-mode deployment
- RAG system implementation using embeddings, vector DB (Vertex AI Search), and cross-encoder reranking
- Iterative experimentation with measurable benchmarks to move prototypes to production (text-to-SQL >90% accuracy)
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1 publication
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