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Muaaz Syed - AI/ML Engineer in Richardson, TX

Muaaz Syed

Mid-level AI/ML Engineer specializing in NLP and conversational AI

CVS HealthUniversity of Texas at DallasRichardson, TX4 Years ExperienceMid Level

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About

ML/NLP engineer focused on real-time IT ops analytics, building a predictive maintenance/anomaly detection platform end-to-end (multi-source ETL, streaming, modeling, and production deployment on GCP/Vertex AI). Uses deep learning (LSTMs, autoencoders/VAEs) plus embeddings (SentenceBERT) and vector search to improve incident correlation and search, citing ~40% reduction in duplicate alert noise.

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Key Strengths

  • Built real-time anomaly detection & predictive maintenance platform for IT infrastructure
  • Designed scalable streaming pipelines to handle high-velocity log data (Spark Streaming, micro-batching)
  • Reduced duplicate alert noise by ~40% using embeddings (SentenceBERT) for semantic log linking
  • Productionized ML with CI/CD and containerized deployments (Jenkins, Docker, Kubernetes)
  • Strong data quality validation framework (completeness/consistency/accuracy/uniqueness; missingness and outlier metrics)
  • Clear prototype-to-production gating using precision/recall, latency, load tests, and drift tolerance

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Experience

AI/ML EngineerCVS Health · Jan 2025 – Present
Graduate Teaching AssistantThe University of Texas at Dallas · Jan 2024 – Dec 2024part-time
Data ScientistHexaware · Jun 2019 – Dec 2022

Education

University of Texas at Dallasmaster, Business Analytics and AI (2024)
SRM Institute of Science and Technologybachelor, Computer Science (2019)

Languages

English

Certifications

Microsoft Certified: Power BI Data Analyst Associate (PL-300)Microsoft Azure Fundamentals (AZ-900)Google Data Analytics

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Typically responds within 24 hours

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Muaaz SyedMid-level AI/ML Engineer specializing in NLP and conversational AI