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Nikhil Urkude
Senior Backend Software Engineer specializing in distributed systems and enterprise SaaS
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Backend/platform engineer with Paycom experience owning a core enterprise compliance feature (certification approval workflow) end-to-end, including live migration behind feature flags and production monitoring. Delivered measurable impact (40% faster workflow completion, major drop in escalations) and also built GraphQL microservices integrating certification workflows into an enterprise AI platform while driving significant API latency reductions (20s to <6s).
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Key Strengths
- Owned end-to-end redesign of a core certification approval workflow engine in production
- Safely executed live schema + data migration using feature flags and controlled background jobs
- Improved workflow completion time by 40% and reduced client support escalations
- Strong product/engineering alignment on ambiguous edge-case requirements (and/or logic, inactive approvers, multi-approver scenarios)
- Performance tuning via query refactoring and indexing (reduced API latency from ~20s to <6s)
- Pragmatic architecture tradeoffs to reduce rollout/rollback risk (denormalized 3-approver fields vs normalized unlimited approvers)
- Designed/operated event-driven workflows with contract-based schema evolution and handling late/duplicate events
- Built observability practices with multi-layer logging and Splunk monitoring
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