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Raghav Konduri

Mid-level AI/ML Engineer specializing in Generative AI, Conversational AI, and RAG systems

Scale AIRowan UniversityNJ, USA4 Years ExperienceMid LevelWorks On-Site

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About

Built and shipped a production enterprise RAG knowledge assistant that returns grounded, cited answers and uses confidence-based fallbacks (clarifying questions/abstention) with monitoring and compliance controls for sensitive data. Implemented end-to-end agent orchestration (function calling, structured JSON, state, retries/rate limits) plus eval/feedback loops, and achieved a reported 30–40% improvement in knowledge-task completion time while reducing hallucinations via retrieval improvements.

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Key Strengths

  • Shipped production RAG-based enterprise knowledge assistant with guardrails and citations
  • Drove 30–40% reduction in knowledge-heavy task completion time
  • Designed reliability/safety mechanisms for enterprise-sensitive data (monitoring, compliance checks, hallucination controls)
  • Built multi-step agent workflows with function calling, structured JSON outputs, orchestration/state management, retries, and rate limits
  • Established offline/online evaluation and error-analysis loops; improved reliability by fixing retrieval (chunking, re-ranking, relevance thresholds)
  • Integrated agents with messy ERP-like data using schema normalization, validation layers, permission checks, and idempotent operations

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Experience

AI/ML EngineerScale AI · Jan 2025 – Present
Machine Learning EngineerAccenture · Feb 2021 – Jul 2023

Education

Rowan Universitymaster, Data Science
Vidya Jyothi Institute of Technologybachelor, Artificial Intelligence Engineering

Languages

English

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Raghav KonduriMid-level AI/ML Engineer specializing in Generative AI, Conversational AI, and RAG systems