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Rediet Gesesse
Mid-level Software Engineer specializing in FinTech and full-stack platforms
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Built a kitchen capacity management system for merchants, owning deployment through stabilization and continuously tuning capacity based on fulfillment and cancellation outcomes. Also designed customer-support decision workflows for refunds/credits with a focus on fraud cost reduction, and has hands-on experience with Kafka, Flink, relational databases, and production incident mitigation via feature-flag rollbacks.
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Key Strengths
- owned end-to-end merchant deployment for kitchen capacity management
- uses operational metrics to tune systems and reduce merchant cancellations
- builds continuous feedback loops instead of one-time configurations
- experienced with streaming/data pipeline technologies
- debugs production incidents via log analysis and feature-flag isolation
- implements controlled rollouts and rollbacks to reduce customer impact
- designed decision-tree workflow for refunds and credits
- focuses on fraud reduction and operational cost savings
- handles messy customer inputs with validation and clear error surfacing
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