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Sachin Dulla
Mid-level AI/ML Engineer specializing in NLP, fraud detection, and MLOps
Kentwood, MIAI Engineer3 years experienceMid-LevelFinancial ServicesBankingHealthcare
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About
Built and deployed a domain-specific LLM chatbot for research/support, cutting manual effort by ~50%. Demonstrates strong applied LLM engineering: RAG, prompt grounding with citations and fallbacks, embedding/top-k tuning, and production monitoring (confidence, latency, feedback loops). Experienced orchestrating agent workflows with LangChain-style pipelines and continuous evaluation to maintain reliability.
Experience
AI EngineerFifth Third Bank
Associate ML EngineerElevance Health
ML Engineer InternValueLabs
Education
California State University, San Bernardinomaster, Computer Science (2025)
Key Strengths
- Deployed domain-specific LLM chatbot to production reducing manual effort ~50%
- Mitigates hallucinations via grounding rules, citations, and fallback behaviors
- Improves retrieval quality through embedding and top-k tuning plus iterative failure analysis
- Builds monitoring around retrieval confidence, fallback triggers, user feedback, and latency
- Orchestrates multi-step agent workflows (classify → retrieve → summarize → answer with citations) with confidence checks and retries
- Defines measurable success metrics (accuracy, latency, fallback rate) and runs continuous evals to prevent regressions
- Effectively collaborates with non-technical stakeholders using early demos and clear high-level documentation
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