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Sai Aditya Paruchuri

Mid-level Software Engineer specializing in cloud-native microservices and AI-powered web applications

BigCommerceArizona State UniversityRemote, USA5 Years ExperienceMid LevelWorks On-Site

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About

Backend engineer who built and owned an AI-powered SMS survey platform for a nonprofit serving at-risk communities (internet-limited users), using Cloudflare Workers + Twilio and a state-machine survey engine. Scaled it to ~10k active users with near-zero downtime, added English/Spanish support, and iteratively improved LLM behavior (Claude 3.7 Sonnet) to handle nuanced, real-world SMS responses reliably.

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Key Strengths

  • End-to-end ownership: built production SMS AI survey bot in ~1 month
  • Designed scalable serverless architecture (Cloudflare Workers + KV/D1 + Twilio) with low ops overhead
  • Production impact: ~10k active users, near-zero downtime, higher completion rates than web forms
  • Strong API engineering practices (contracts with Pydantic, versioning, idempotency, observability, rate limiting)
  • Handled unpredictable traffic spikes via stateless services, DB indexing, queues, and async processing
  • Iterative LLM system improvement: moved from literal matching to intent + reasoning for robust classification/mapping
  • Proactive reliability engineering: addressed delayed/duplicate SMS and carrier retries to prevent data corruption
  • Safe refactors/migrations using feature flags, parallel runs, incremental rollout, and backward-compatible schemas

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Experience

Software DeveloperBigCommerce · Jan 2024 – Present
Software Development EngineerPublicis Sapient · Jan 2020 – Jul 2022

Education

Arizona State Universitymaster, Information Technology (2024)
Dhirubhai Ambani Institute of Information and Communication Technologybachelor, Information and Communication Technology (2020)

Languages

English

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Connect with Sai

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Sai Aditya ParuchuriMid-level Software Engineer specializing in cloud-native microservices and AI-powered web applications