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sai Pavan - AI/ML Engineer

sai Pavan

Mid-level AI/ML Engineer specializing in MLOps, NLP, and real-time ML pipelines

American Family InsuranceGeorge Mason University5 Years ExperienceMid LevelWorks On-Site

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About

Built a production, real-time insurance claims document-understanding and fraud-detection pipeline using TensorFlow + fine-tuned BERT, deployed on AWS (SageMaker/Lambda/API Gateway) with automated retraining via MLflow and Jenkins. Addressed noisy documents and latency using augmentation and model distillation (3x faster), cutting claims ops manual review by ~50% and reducing fraudulent payouts.

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Key Strengths

  • Built and deployed real-time insurance claims document-understanding + fraud-detection system to production
  • Reduced manual claims review effort by ~50%
  • Improved inference latency via model distillation (3x faster) while maintaining accuracy
  • Strong MLOps/productionization on AWS (SageMaker, Lambda, API Gateway) with automated retraining (MLflow + Jenkins)
  • Robust ML orchestration design (Airflow/Step Functions) with retries, idempotency, and state management (S3/DynamoDB)
  • Reliability-focused evaluation and rollout practices (unit/E2E tests, shadow testing, A/B tests, drift monitoring)
  • Effective cross-functional collaboration with non-technical claims operations via early demos and workflow-driven communication

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Experience

AI/ML EngineerAmerican Family Insurance · Jul 2023 – Present
AI/ML EngineerWynbit Inc · Jul 2021 – Jun 2023
Data EngineerSpacewalk Systems Inc · Aug 2019 – Dec 2020

Education

George Mason Universitymaster, Computer Science
Jawaharlal Nehru Technological Universitybachelor, Computer Science

Languages

English

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sai PavanMid-level AI/ML Engineer specializing in MLOps, NLP, and real-time ML pipelines