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SAI RAM VARMA Budharaju
Mid-level Software Engineer specializing in backend, distributed systems, and ML-integrated platforms
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About
Built and shipped production AI systems spanning customer support automation at Uber, privacy-preserving federated health modeling on iOS, and an open-source semantic search layer for Postgres. Stands out for combining strong LLM/product instincts with rigorous eval design, measurable production impact, and zero-to-one execution across backend, mobile, and developer infrastructure.
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Key Strengths
- Shipped production AI agent at Uber for refund resolution
- Improved automated resolution rate from 38% to 70%
- Reduced average handling time by roughly 3x while keeping reopens flat
- Strong judgment on business-aligned AI metrics and anti-gaming evaluation design
- Experienced in failure analysis and guardrail design for LLM systems
- Built end-to-end iOS and backend federated learning product
- Deep privacy-preserving ML expertise with on-device training and federated averaging
- Strong mobile reliability instincts under constrained observability
- Improved NL-to-SQL success rate from 60% to low 90s
- Reduced LLM latency and token cost via planner/generator split and tool-based schema lookup
- Zero-to-one product scoping with disciplined MVP focus
- Open-source builder with developer tooling and agent integration experience
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Experience
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Publications
1 publication
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