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Shaleen Srivastava

Junior Software Engineer specializing in cloud infrastructure and AI automation

IBMNorth Carolina State UniversityNew York, NY2 Years ExperienceJunior LevelWorks On-Site

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About

IBM engineer who shipped an LLM-powered knowledge transfer platform (Transition Engine) for federal contract handoffs, deployed on a production OpenShift cluster in AWS GovCloud with FedRAMP-aligned compliance and strict data-boundary constraints. Led retrieval strategy, prompt engineering, and production deployment (PostgreSQL/Milvus/Keycloak), driving a reported 50% reduction in contract transition ramp-up time and positioning the tool for revenue-critical federal deals.

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Key Strengths

  • Shipped LLM/RAG knowledge-transfer platform in regulated federal environment (AWS GovCloud/OpenShift)
  • Owned production deployment and full-stack platform configuration (PostgreSQL, Milvus, Keycloak) with security-focused secrets management
  • Improved business outcomes: 50% reduction in federal contract transition ramp-up time
  • Strong retrieval quality debugging: tuned chunking/indexing and retrieval parameters to improve grounded answer relevance
  • Designed predictable multi-step AI workflows with guardrails for ambiguous/incomplete documents and reduced hallucinations via constrained prompting
  • Built practical evaluation/feedback loops (global user testing, issue logging to Jira, production monitoring) and iterated based on error analysis
  • Implemented per-workflow/blueprint validation and RBAC for a multi-cloud management platform handling messy operational inputs

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Experience

Software Engineer – Transition Engine TeamIBM · Sep 2025 – Present
Software Engineer – Cloud Management PlatformIBM · Jun 2024 – Present
iOS Software Engineer InternShipp App · Oct 2023 – Jan 2024internship
Software Engineer InternAmazon · May 2022 – Aug 2022internship
Software Engineer Co-opOracle · May 2021 – Dec 2021internship

Education

North Carolina State Universitybachelor, Computer Science (2023)

Awards

  • University Scholars Program - North Carolina State University

Languages

English

Certifications

Microsoft Azure FundamentalsAWS Cloud PractitionerU.S. Public Trust Clearance

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Connect with Shaleen

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Typically responds within 24 hours

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Shaleen SrivastavaJunior Software Engineer specializing in cloud infrastructure and AI automation