Shivam Parashar

“Built a production LLM-powered root cause analysis agent for supply chain alerts that helped operations managers avoid manual dashboard investigation. Demonstrates unusually strong depth in agent reliability, orchestration, and observability, with concrete production practices like hallucination blocking, shadow testing on 500 cases, and data-driven improvements that raised user agreement to 94% while cutting GPT-4 usage by 60%.”

“Backend/platform engineer with payments and insurance domain experience (Cognizant), owning high-volume production systems end-to-end. Shipped a Spring Boot payment tokenization service with strong observability and phased migration that cut transaction latency ~30% and improved payment efficiency ~25%. Also productionized an ML-driven financial health/risk analytics pipeline with near real-time dashboards across 70+ schools, emphasizing interpretability, data quality, and drift monitoring.”