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Shreya Andela

Mid-level AI/ML Engineer specializing in GenAI, RAG, and enterprise data platforms

JPMorgan ChaseUniversity of North Texas5 Years ExperienceMid LevelWorks On-Site

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About

Built and shipped a production LLM-powered RAG assistant for enterprise internal document search (PDFs, knowledge bases, structured data), addressing real-world issues like noisy documents, hallucinations, and latency with grounded prompting, retrieval-confidence fallbacks, and performance optimizations. Also partnered with compliance and business teams at JPMc to deliver a solution aligned with regulatory constraints, supported by monitoring, feedback loops, and systematic evaluation.

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Key Strengths

  • Built and deployed production RAG system over enterprise PDFs/knowledge bases/structured data
  • Improved retrieval quality for noisy/unstructured documents via structure-aware chunking and selective re-embedding
  • Reduced hallucinations using strict context-grounded prompts and low-confidence fallback logic
  • Production performance optimization (caching, top-K retrieval optimization, pipeline parallelization)
  • Established monitoring and feedback loops to tune post-deployment performance
  • Hands-on orchestration for ingestion/embedding/model update workflows using Airflow, Prefect, and Kubernetes-native workflows
  • Reliability-focused evaluation approach with defined metrics (accuracy, latency, hallucination rate), unit/integration tests, offline labeled evals, and drift tracking
  • Effective cross-functional delivery with compliance and business stakeholders for regulated internal AI assistant

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Experience

GEN AI ENGINEERJPMorgan Chase & Co. · Aug 2024 – Present
ML ENGINEERCigna · Sep 2022 – Jun 2023
DATA SCIENTISTAmerican International Group · Jan 2021 – Aug 2022
ASSOCIATE DATA SCIENTISTeBay · Jul 2020 – Dec 2020

Education

University of North Texasmaster, Computer Science
Puducherry Technological Universitybachelor, Computer Science and Engineering

Languages

English

Certifications

Microsoft Certified: Azure Data Engineer Associate (DP-203)AI For Everyone – DeepLearning.AI (Coursera, 2020)Programming for Everybody (Getting Started with Python) – University of Michigan (Coursera, 2020)Python Data Structures – University of Michigan (Coursera, 2020)

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Shreya AndelaMid-level AI/ML Engineer specializing in GenAI, RAG, and enterprise data platforms