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Shreya Thakur

Mid-level Software Engineer specializing in Python backend and LLM/ML systems

Saayam for AllUniversity at BuffaloNew York, USA4 Years ExperienceMid LevelWorks On-Site

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About

Backend/AI engineer who has shipped production LLM systems end-to-end, including an AI request-routing service (FastAPI + BART MNLI + OpenAI/Gemini) that improved accuracy ~25% after launch via eval-driven prompt/category iteration. Also built an enterprise document intelligence/RAG platform on Azure (Blob/SharePoint/Teams ingestion, OCR/NLP chunking, embeddings in Azure Cognitive Search) with PII guardrails (Presidio), confidence gating, and scalable event-driven pipelines handling millions of documents.

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Key Strengths

  • Shipped end-to-end LLM request routing system (zero-shot classification + multi-LLM integration)
  • Improved routing accuracy ~25% through prompt/category refinement and expanded eval dataset
  • Built production RAG document intelligence system on Azure (ingestion → embeddings → retrieval → generation)
  • Implemented strong privacy guardrails (PII detection/masking + approval workflow) to prevent sensitive data exposure
  • Designed reliability controls for LLM apps (confidence thresholds, retrieval gating, fallback responses)
  • Scaled ingestion and indexing pipeline to millions of documents using event-driven processing, batching, and embedding caching
  • Established evaluation loops with labeled test sets, human review, and regression prevention

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Experience

Full Stack DeveloperSaayam for All · Aug 2025 – Present
Graduate Teaching AssistantUniversity at Buffalo · Sep 2024 – Jun 2025part-time
Software EngineerWipro Ltd. · Aug 2019 – Aug 2022

Education

University at Buffalomaster, Computer Science and Engineering

Languages

English

Certifications

Introduction to Generative AI (AWS)AI-900 (Microsoft)DBMS (NPTEL)Python (MTA)Introduction to Generative (AWS)

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Shreya ThakurMid-level Software Engineer specializing in Python backend and LLM/ML systems