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shuntoria reid
Senior AI Trainer and Data Annotator specializing in LLM and computer vision datasets
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About
Early-career software engineer with a blended background in technical support, QA, data work, and hands-on web development. Built QA-tracker-style applications and small AI-enabled prototypes using Python, Flask, SQL, JavaScript, and React, with a strong emphasis on testing, debugging, and turning messy requirements into practical user workflows.
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Key Strengths
- Full-stack project development from requirements to working features
- QA-focused engineering with test cases, edge-case validation, and PyTest coverage
- Practical debugging and troubleshooting across support and development contexts
- Ability to turn unclear requirements into usable web application workflows
- Stakeholder-driven workflow improvement for issue tracking and ticket management
- Early-career experience with AI-enabled prototypes and prompt iteration
- Strong awareness of privacy, validation, access control, and documentation needs in regulated environments
- blends customer-facing sales/support experience with technical project work
- understands product-customer fit and customer pain points
- organized outbound prospecting and follow-up tracking
- adapts messaging based on audience and context
- handles objections and customer concerns thoughtfully
- uses feedback to improve outreach and product execution
- comfortable working across product, customer needs, and execution
- strong time management for part-time, structured output
Reference Highlights
- reliable
- coachable
- comfortable communicating with people outside the organization
- dependable with routine outreach tasks
- works independently once goals and process are clear
- does not need micromanagement for basic communication and tracking work
- polite and professional
- patient with uninterested or concerned customers
- keeps outreach organized and consistent
- identifies who needs follow-up
- documents responses clearly
- adapts messaging to customer priorities
- consistent with follow-up
- keeps notes updated
- prevents interested customers from falling through the cracks
- improved objection handling after coaching
- listens before responding
- makes conversations feel natural and productive
- dependable with daily contact goals
- keeps the pipeline organized
- practical targeting approach
- focuses on better-fit prospects
- uses conversation insights to prioritize follow-up
- separates interested prospects from poor-fit contacts
- professional and respectful written communication
- clear and easy-to-understand messaging
- avoids sounding aggressive or overly scripted
- makes next steps clear
- responds to concerns with patience
- checks details before responding
- tracks replies so people do not get missed
- follows up in a timely way
- warm communication style
- organized
- trusted to represent a company well
- reliable with recurring work
- understands the importance of consistency
- communicates when something needs attention
- uses reminders, notes, and task tracking effectively
- stays focused on part-time work
- good fit for about an hour a day of consistent work
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