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Sneha Sridhar
Mid-level Software Engineer specializing in cloud-native backend and distributed systems
Remote, USASoftware Engineer4 years experienceMid-LevelTechnologySaaSCustomer Support
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About
Backend/full-stack engineer with experience building customer-facing contact-center automation (agent assignment) and internal editorial/data operations APIs for life-sciences ontology management. Strong in microservices and event-driven systems (Spring Boot + Kafka), third-party integrations (Genesys/Five9), and pragmatic iteration via MVP scoping, tight stakeholder demos, and observability-focused reliability.
Experience
Software EngineerIntradiem
Software EngineerClarivate Analytics
Software EngineerRunshaw Technologies
Education
University of Massachusetts Dartmouthmaster, Computer and Information Science (2025)
Visvesvaraya Technological Universitybachelor, Computer Science (2022)
Key Strengths
- End-to-end ownership from requirements through demo delivery
- MVP scoping and rapid iteration with quality controls
- Incremental integration validation with third-party systems using mocks/stubs and sandbox testing
- API robustness: boundary validation, clear failure responses, and targeted unit tests for critical paths
- Strong stakeholder feedback loop via demos using real scenarios; prioritizes reliability and edge cases
- Full-stack architecture decisions with TypeScript/React and modular backend layering (controllers/services/repositories)
- Microservices at scale: event-driven design with Kafka and idempotent consumer patterns
- Observability-driven scaling: defining and exposing service metrics (latency, error rates, message lag)
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