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SREEJA REDDY Konda
Mid-level AI/ML Engineer specializing in NLP, MLOps, and predictive analytics
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About
AI/ML Engineer at Fifth Third Bank who has shipped production fraud detection and risk analysis systems combining ML models with LLM-powered insights/explanations, including real-time monitoring, drift detection, and automated retraining under regulatory explainability constraints. Also built a hybrid-retrieval internal knowledge-base QA system (+20% top-5 relevance) and delivered a customer support chatbot that reduced first response time by 30% through strong stakeholder collaboration.
Experience
Education
Key Strengths
- Built and deployed production fraud detection/risk analysis ML system processing millions of transactions
- Implemented drift monitoring with MLflow + statistical checks and alerting; automated retraining pipelines
- Delivered regulatory-friendly model explainability for banking use cases
- Production MLOps: dockerized Flask/FastAPI services integrated into applications with CI/CD (Jenkins/GitHub Actions) and Kubernetes
- Designed reliable agent/workflow lifecycle with Kubeflow Pipelines, offline eval, and manual approval gates
- Improved knowledge-base QA retrieval relevance (top-5) by 20% using hybrid TF-IDF + embeddings without increasing latency
- Partnered with non-technical stakeholders to ship a customer support chatbot cutting first response time by 30%
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