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Sreeraj Chintham
Mid-level Software Engineer specializing in Python backend and AI/GenAI
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About
Backend/infrastructure-focused engineer building AI-agent products for small businesses, including a customer-service agent platform with intent routing, RAG over Pinecone, and external booking API integration. Has shipped Python/FastAPI services with JWT auth, versioned APIs, Docker deployments to AWS EC2 via GitHub Actions, and production monitoring with Prometheus/Grafana.
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Key Strengths
- Led end-to-end architecture and delivery of customer service AI agent platform
- Designed LLM agent workflow with intent routing to RAG and booking handler nodes
- Built production Python/FastAPI backends with JWT auth and versioned APIs
- Implemented CI/CD with GitHub Actions deploying Dockerized services to AWS EC2
- Set up monitoring/observability using Prometheus and Grafana to track latency and usage
- Designed PostgreSQL schema for chat sessions and message transcripts
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