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Sumer Joshi - Software Engineer, Backend (Contract) in Remote

Sumer Joshi

Senior Full-Stack Engineer specializing in backend systems and AI applications

MercorSanta Clara UniversityRemote13 Years ExperienceSenior LevelWorks On-Site

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About

Built a chatbot for a learning management system during a Deep Atlas bootcamp by mapping an end-to-end RAG architecture (document ingestion, Qdrant-based retrieval scoring, and LLM response synthesis). Previously at Rally Health/UnitedHealthcare, diagnosed load-related memory spikes with JMeter and improved stability by migrating caching from Guava to Redis, and also supported adoption through UI A/B testing in a technical marketing engineer rotation.

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Key Strengths

  • Designed end-to-end RAG chatbot workflow from user request through retrieval and LLM synthesis
  • Implemented retrieval relevance scoring using vector DB scores (Qdrant) to filter/return higher-quality results
  • Real-time performance diagnosis using load testing (JMeter) and root-cause analysis
  • Resolved production stability issue by replacing Guava Cache with Redis after identifying memory spikes under load
  • Adapts technical demos/workshops to audience level; uses demo-first approach with deep Q&A
  • Improved product adoption via UI A/B testing and iterative design changes in a healthcare context

Reference Highlights

Strongly Recommended
  • Eager to learn
  • Takes time to understand documentation and systems
  • Collaborates well with senior engineers
  • Steady improvement based on feedback
  • Proactively identifies potential issues
  • Reliable
  • Detail-oriented
  • Good communicator
  • Asks relevant questions and contributes ideas
  • Insightful during pairing sessions (peer compliments)
  • Adaptable to shifting priorities
  • Takes ownership and drives investigations to resolution
  • Maintains effective communication with external stakeholders
  • Follows up to ensure issues remain resolved

Sumer's references speak for themselves. Let us connect you.

Experience

Software Engineer, Backend (Contract)Mercor · Jan 2026 – Presentcontract
Full Stack Engineer (Contract)DataInsights · Dec 2025 – Jan 2026contract
Full Stack Engineer (Freelance Projects)DataInsights · Oct 2023 – Dec 2025freelance
Backend Software Engineer II, Care PathRally Health · Jul 2021 – Oct 2023
Software Engineer in TestRally Health · Aug 2018 – Jul 2021
Technical Marketing Engineer (Product Specialist Rotation)Rally Health · Aug 2020 – Apr 2021
Software Engineer III - Backend, Tools, and InfrastructureJuniper Networks · Aug 2013 – Jul 2018
Software Engineer, Care Path BackendRally Health · Jul 2018 – Oct 2023

Education

Santa Clara Universitymaster, Computer Engineering (2016)
UC Berkeleybachelor, Electrical Engineering and Computer Science (2013)

Languages

English

Certifications

Deep Atlas AI/ML BootcampDatabricks Large Language Models: Application Through ProductionDeep Atlas AI Bootcamp

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Connect with Sumer

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Typically responds within 24 hours

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Sumer JoshiSenior Full-Stack Engineer specializing in backend systems and AI applications