Surya Ravula

About

Backend/platform engineer with Boston Scientific experience building secure healthcare integrations, resilient AWS data pipelines, and a production internal LLM support chatbot. Stands out for combining legacy-system modernization, strong reliability practices, and measurable operational impact in regulated healthcare environments.

Key Strengths

• End-to-end deployment ownership for secure healthcare backend systems
• Built Python/Django APIs and AWS-based ingestion pipelines for legacy-to-modern system integration
• Production LLM chatbot implementation for medical device support
• RAG-style retrieval of device documentation for contextual troubleshooting
• Strong reliability engineering with logging, monitoring, and alerting
• Incident debugging and pipeline re-architecture under production failure conditions
• Cross-functional API integration and CI/CD process alignment
• Data validation and transformation for messy healthcare and billing inputs
• 99.9% system reliability
• 20% improvement in dynamic data rendering speeds
• 20% reduction in average ticket resolution time
• 25% reduction in production regressions
• 30% reduction in manual workflow escalations
• 60% improvement in operational response times
• 92% accuracy in anomaly and missing-input detection

Experience

Education

Skills

Languages