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Sushma Mangalampati - Data Engineer - Associate in Boston, MA

Sushma Mangalampati

Mid-level Data Engineer specializing in lakehouse ETL and analytics engineering

ServiceNowNortheastern UniversityBoston, MA6 Years ExperienceMid LevelWorks Remote

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About

Data engineer with strong end-to-end ownership of production lakehouse pipelines (Snowflake + Databricks + Airflow + dbt + Great Expectations), handling 8M+ records/month and 500K+ daily CDC updates. Delivered measurable reliability and efficiency gains (41% cost reduction, freshness improved from 4h to 30m, 35% fewer downstream incidents) and has experience building a lakehouse platform from scratch across 12 source systems.

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Key Strengths

  • Owned end-to-end ITSM data pipeline into Snowflake/Databricks processing 8M+ records/month and 500K+ daily updates
  • Improved data freshness from 4 hours to 30 minutes by switching from full refresh to incremental CDC
  • Reduced compute costs by 41% through pipeline redesign and incremental processing
  • Reduced downstream incidents by 35% via Great Expectations validation and schema-drift controls
  • Built dbt models for SLA/MTTR/incident metrics powering 30+ dashboards
  • Stood up a cloud lakehouse platform from scratch by mapping 12 source systems and prioritizing high-impact ingestion
  • Resolved post-launch data correctness issue by tracing duplicate BI metrics to missing bronze-layer dedup logic and patching without disrupting dashboards

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Experience

Data Engineer - AssociateServiceNow · Jan 2025 – Present
Data Engineer IIInformative Web Solutions · Jun 2019 – Aug 2023

Education

Northeastern Universitymaster, Software Engineering Systems (2025)

Languages

English

Certifications

Azure Fundamentals (AZ-900)Azure Data Fundamentals (DP-900)Databricks Fundamentals Accreditation

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Typically responds within 24 hours

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Sushma MangalampatiMid-level Data Engineer specializing in lakehouse ETL and analytics engineering