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Tejaswini Manjunatha
Mid-level Reliability Engineer specializing in incident response and LLM-driven support automation
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Customer Success Services / Support professional working on Palantir Foundry who productionizes customer integrations (secure OAuth2, scheduled pipelines) and builds LLM-driven support automation (runbook matching) with monitoring and evaluation suites. Also leads developer workshops/demos on Foundry packaging/installation workflows, using live debugging techniques to make concepts concrete.
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Key Strengths
- Takes prototypes to production with secure auth (OAuth2) and automation (scheduled pipelines)
- Translates complex platform concepts for non-technical customers using AI coding agents
- Systematic LLM troubleshooting using monitoring, eval suites, and end-user feedback loops
- Improves LLM accuracy by refining prompts and adding structured inputs (e.g., reporter vs supporter context)
- Strong technical enablement: delivers developer workshops with live demos and API-level visibility (network requests)
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