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William Christerson
Senior Software Engineer specializing in backend systems and web applications
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About
Engineer with startup experience building AI-powered internal knowledge and support products from ambiguous early-stage concepts into production systems used by multiple teams. Particularly strong in end-to-end LLM product delivery across backend orchestration, retrieval, observability, security, and full-stack user experience, with clear impact on productivity and self-service adoption.
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Key Strengths
- Built production AI knowledge and support platforms end-to-end
- Drove a startup AI assistant from proof of concept to production adoption
- Strong full-stack engineering across React/TypeScript, Java/Spring Boot, Go, and Python
- Hands-on LLM application architecture including retrieval, orchestration, and tool calling
- Production operations expertise with Kubernetes, CI/CD, monitoring, and reliability practices
- Focus on AI quality, trustworthiness, latency, and cost optimization
- Designed secure enterprise workflows with authorization, RBAC, and audit logging
- Database performance tuning and schema design in PostgreSQL
- Built unified integrations across multiple internal systems
- Delivered measurable productivity gains and reduced repetitive support requests
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