Vetted AI & Machine Learning Professionals

“Built and deployed a production RAG pipeline at PNC Financial Services to let risk/compliance analysts query millions of internal financial documents in natural language, reducing manual search and speeding regulatory validation. Demonstrates deep practical experience with large-scale document ingestion/OCR cleanup, retrieval performance tuning (hierarchical indexing, caching), and LLM reliability controls (grounding, citations, abstention), plus cloud orchestration on Azure and AWS.”

“AI/LLM engineer with healthcare domain experience who built a production clinical support “chart bot” for Molina, including PHI-safe ingestion of 200k+ PDF policies, vector retrieval, and a fine-tuned LLaMA served via vLLM on ECS Fargate. Demonstrated measurable performance wins (HNSW + namespace partitioning; 30% inference latency reduction) and a rigorous evaluation/monitoring approach, while partnering closely with nurses and operations teams to shape workflows and guardrails.”

“LLM/agent engineer at USAA who built a production GPT-4o RAG conversational assistant for financial analysts, focused on regulatory interpretation and internal documentation search. Emphasizes compliance-grade reliability with strict grounding, safe fallbacks, and full auditability via MLflow/DVC plus human-in-the-loop review; reports ~45% reduction in ticket resolution time.”

“Backend engineer with insurance/claims domain experience who modernized legacy claims processing systems to support AI-assisted claim review. Emphasizes production-ready API design in Python/FastAPI (schemas, async, caching, graceful degradation), strong observability with Prometheus, and layered security including JWT auth plus database row-level security (Supabase/Postgres).”

“Built a production AI-powered customer support Q&A system using an internal knowledge base to reduce repetitive ticket work and improve customer satisfaction, with an emphasis on source-backed answers and expert oversight. Also has experience defining deployment services in a microservices architecture and integrating large-scale APIs (including work connected to US HHS/COVID-19).”

“Built and deployed an LLM-powered mental health therapy assistant at AppHealth that segments users by stress level and delivers personalized, non-medical guidance. Implemented healthcare-focused safety guardrails (secondary LLM output filtering) and a multi-agent router workflow validated via statistical tests and therapist review, then scaled training/inference on AWS (EC2/Lambda/DynamoDB) with Kubernetes.”

“Built and deployed a production LLM-powered support assistant for customer support agents using a RAG architecture over internal docs and past tickets, with human-in-the-loop review. Demonstrates strong applied LLM engineering focused on real-world constraints (hallucinations, latency, cost) using routing to smaller models, reranking, caching, and rigorous evaluation/monitoring (offline eval sets, A/B tests, KPI tracking).”

“At FiVerity, built and deployed a production LLM/RAG-based Information Gathering Tool for credit union fraud analysts that generates auditable investigation summaries from verified evidence. Focused on high-stakes constraints—hallucination prevention, cross-entity leakage controls, compliance/PII-safe monitoring, and latency—while also shipping customer-facing agentic workflows using CrewAI and LangGraph in close partnership with fraud and compliance stakeholders.”

“AI/LLM engineer at GPT integrators who built a production multi-agent enterprise workflow integration system, tackling hard problems in agent orchestration, layered memory, and custom RAG over enterprise/user data. Also built an education-focused agent solution integrating with Canvas, Zoom, and email to automate classroom admin tasks, and is currently applying agentic AI to insurance underwriting workflows in collaboration with underwriters.”

“Internship experience shipping production AI systems: built an end-to-end RAG platform (Python/FastAPI + LangChain/LangGraph + vector search) to answer support questions from unstructured internal docs, with a strong focus on hallucination prevention through confidence gating and rigorous offline/online evaluation. Also delivered an AI-driven personalization/analytics feature using an unsupervised clustering pipeline, iterating with PMs to align statistically strong clusters with actionable business segmentation.”

“Built and deployed a production enterprise LLM-powered RAG assistant for the construction domain, enabling natural-language querying across PDFs/reports and structured sources (SQL/CSV). Implemented an agent-based routing and multi-agent orchestration approach (LangChain/LangGraph) to reduce hallucinations, improve latency, and deliver actionable, structured responses based on stakeholder feedback.”

“AI/ML Engineer at Fifth Third Bank who has shipped production fraud detection and risk analysis systems combining ML models with LLM-powered insights/explanations, including real-time monitoring, drift detection, and automated retraining under regulatory explainability constraints. Also built a hybrid-retrieval internal knowledge-base QA system (+20% top-5 relevance) and delivered a customer support chatbot that reduced first response time by 30% through strong stakeholder collaboration.”

“Built and productionized an agentic LLM automation system for an insurance client to determine medication eligibility, using prompt-chaining plus a RAG pipeline over policy rules and deploying on AWS (Lambda/Step Functions, Bedrock) with a serverless architecture. Addressed major data/schema mismatch issues via a semantic matching pipeline and validated performance through human agreement scoring, A/B testing, KPI monitoring, and confidence-based human-in-the-loop review.”