Vetted Research Assistants in Colorado

“Frontline support engineer in IT infrastructure monitoring (Micro Focus/HPE, now OpenText) who evolved into a hybrid support/TAM role. Experienced advising security-conscious customers (government/banking) on TLS upgrades and vulnerability response, coordinating dev and sales to meet regulatory deadlines while providing practical interim mitigations and clear customer communications.”

“Built and deployed production RAG-based document search/Q&A systems (DocChat and an internship marketing RAG), using a React + FastAPI stack on GCP with docs stored in GCP buckets and retrieval via embeddings/vector DB. Emphasizes cost/performance tradeoffs (reported ~40% cost reduction) and ships via Docker (Railway), with load/API testing using JMeter and Swagger; regularly collaborates with a CEO stakeholder to iterate and push changes to production.”